Booking Policy

Making a booking

No contract exists between you and Destination Specialists until we accept your order by email, confirming that we have checked all prices and the availability of services for the booked tours. When we accept your booking, the date of the confirmation invoice activates these terms and conditions. Any such contract is deemed to be concluded in Tanzania and is governed by the laws of Tanzania.

To start, tell us your plans through the booking form, by email at info@destinationspecialists.co.tz or on WhatsApp.

Reservations, payment and deposits

• Confirmation of services is subject to payment of 50% of the total invoiced amount to secure space.
• The balance is due no later than 60 days before the services begin.
• For bookings made within 30 days of the departure date, full payment is required immediately on written confirmation.

How to pay

We accept payment by bank transfer and credit card. The sender pays all transfer charges. Please send proof of payment, including your booking reference number, after you complete the transaction so that we can record it. A surcharge of 5% applies when you pay by credit card.

Cancellation policy

If you wish to cancel a confirmed booking, you must tell us in writing. A reservation that is cancelled, shortened or reduced in numbers (a “cancellation”) is subject to cancellation and no-show fees, as a percentage of the total price:

Prices

Validity of prices

Prices are valid for the periods shown but may change without notice if the Government acts (for example an increase in hotel tax or VAT), or if prices are significantly affected by other circumstances beyond our control. Prices are based on the exchange rates at the time of publication and may change if exchange rates vary significantly.

What prices include

Safari prices generally include transport as per the itinerary, airport transfers, game drives, full-board accommodation, picnic or extra lunches where stated, scheduled charter flights where mentioned, mineral water and park entrance fees. Flying doctor membership, where appropriate, is charged separately at USD 30 per person.

What prices exclude

Itinerary prices generally exclude international flights, visa costs, optional excursions, personal insurance (medical or other), drinks, tips, phone calls, laundry and items of a personal nature. Each itinerary page lists its own inclusions and exclusions.

Private day trips and experiences

Prices for our private day trips and cultural experiences are total prices for the group, not per person, as shown in the price guide on each page. Where a meal is not included (for example lunch at Serval Wildlife Lodge), it is paid directly at the venue.

Holiday surcharges

• A supplement of USD 50 per person per day applies to bookings on 24, 25, 26 and 31 December and 1 January, except Zanzibar accommodation.
• A supplement of USD 45 per person per day applies to bookings between Good Friday and Easter Monday (all four days).

Children

Children aged 3 to 12 years pay:

• 60% of the adult rate when sharing a room with two adults
• 80% of the adult rate when sharing a room with another child
• 100% of the adult rate when sharing a room with one adult

No discount applies to holiday and other supplements.

Insurance and travel documents

Please arrange personal travel insurance and check visa and mandatory inbound insurance requirements before you travel. See our Tanzania Travel Guide.

See also our Terms and Conditions and Privacy Policy.